by Christine Hortinela | Oct 6, 2017 | SMS Marketing
Email is one of the most basic online communication tool that most companies use to reach out to employees and customers across the globe with over 3.7 billion email users. However, according to 2016’s statistics on internet users, only 40% of the world’s population...
by Christine Hortinela | Aug 3, 2017 | SMS Marketing, Voice
Ever wonder what the groups dropdown in your reports summary page does? I remember there was a time when someone asked me about why it’s there. Every button, dropdown, tab, column, and toggle on the engageSPARK platform certainly has its function and the groups...
by Carl Neumann | Jul 26, 2017 | SMS Marketing
At engageSPARK we are often asked for advice on how to write effective messages for SMS marketing, which prompted us to write this article about using SMS templates for marketing. While SMS marketing benefits from a very high opening rate (much higher than Email...
by Carl Neumann | May 22, 2017 | Mobile phones, Uncategorized, Voice
At engageSPARK we’re often asked the question: which is more effective – IVR or SMS? So we decided to write an article comparing the benefits of IVR (or automated phone calls) versus SMS campaigns. IVR (interactive voice response) is a technology that allows you to...
by Murat Knecht | May 21, 2017 | Engineering, Open
How do you balance speed of delivery and quality in your software development process? Add elimination of waste to the mix and you’ll never get bored. To find the right balance is about asking the right questions, asking them often, and experimenting. Inspired...
by Carl Neumann | Mar 25, 2017 | Mobile phones, Technology, Uncategorized
SMS shortcodes for texting are toll-free phone numbers (also referred to as reverse-billed numbers) that allow your customers or clients to send you text messages at no cost to them. In other words, when a person sends and SMS to your shortcode, no load is...
by Murat Knecht | Mar 9, 2017 | Open
Do you also get laser-focused on a task sometimes, and then wonder where the time went, and, oh, you also wanted to clean up the code from last week and learn about that new library? It does happen to us. But no matter what you do at engageSPARK engineering, if...
by Murat Knecht | Feb 26, 2017 | Engineering
We at engageSPARK are using uWSGI to run our Django app in production. uWSGI’s awesomeness includes extensive docs and excellent community tutorials such as this one by DigitalOcean, making it easy to get things running quickly. Now have a look at the...
by Marisa Quiaot | Feb 7, 2017 | Engineering
Are you having problems in finding specific test cases among the hundreds, or perhaps thousands of test cases in your test suites? Are you having difficulty remembering the last time when a specific test passed or failed? Perhaps you’ve tried using tools such as...
by Lovely Banquil | Aug 23, 2016 | Uncategorized
Image of QA meetup demo and participants by Lovely Banquil With the proliferation of IT companies and startups in Cebu, it’s no wonder various tech communities and groups have sprung up in this beautiful island over the past few years. These groups usually cater...
