by Christine Hortinela | Dec 9, 2021 | Uncategorized
You can now call your contacts live on the engageSPARK platform. The engageSPARK team proudly introduces this new feature that opens up yet another way for you to do surveys and gather feedback on the field. If that’s not enough to get you excited, we are bringing...
by Christine Hortinela | Dec 9, 2021 | Uncategorized
2021 is coming to an end, so we decided to bring some joy to you and to your budget! Our end-of-year promo is back and it will knock your socks off: Prepay any amount before January 1, 2022 and get a 15% credit bonus. There is no limit to the credit bonus! Top up...
by Murat Knecht | Oct 25, 2021 | Announcements
Technology gives us the tools we need to reach those who are left behind without internet access—that’s what our CEO Avner Mizrahi will speak about at this year’s NetHope Anniversary Summit. If you’re attending we’d be happy to welcome you at our session—for the...
by Christine Hortinela | Oct 22, 2021 | Announcements, engageSPARK Platform, Newsletter
Are you currently running SMS surveys or Voice IVR surveys on the engageSPARK platform? Or interested in creating one soon? Great news! Our September issue covers SMS surveys and Voice IVR surveys. Read below how one of our customers used engageSPARK’s Voice IVR...
by Christine Hortinela | Sep 21, 2021 | Announcements, engageSPARK Platform, Newsletter
Do you care about security and compliance? So do we! And you’ll be excited to hear that in August we have released two eagerly awaited features: Two-factor authentication (2FA) and the Audit Log! But wait, there is more! Read below to find out what other treats...
by Murat Knecht | Sep 19, 2021 | ICT, SMS Marketing, Technology
SMS Surveys are a great way to get feedback from customers, gather data from citizens, or run M&E follow-ups in collaboration with beneficiaries. Because text messaging surveys are such an important tool to businesses and NGO’s alike we’ve put together...
by Erika Hernandez | Sep 1, 2021 | Announcements, engageSPARK Platform, Social Enterprise
At engageSPARK we know you do a lot to engage with hard-to-reach populations on a daily basis, and it is our job to make the process as breezy as possible. Whether you are creating an SMS survey, an IVR survey, a WhatsApp survey or any other sort of campaigns that...
by Christine Hortinela | Aug 12, 2021 | Announcements, Design, engageSPARK Platform, Technology
It’s no secret that the engageSPARK platform is built for non-techies to easily launch campaigns in minutes. That’s why when we add new features, we always consider: How can we make your life a little bit easier when using the platform? With that in mind, we decided...
by Murat Knecht | Jul 28, 2021 | Mobile phones, Social Enterprise, Technology, Voice
When the International Organization for Migration wanted to survey migrants in Senegal, they faced a huge obstacle: How do you survey people who are illiterate or struggle to read & write? When you do on-site interviews this is not an issue: the interviewer simply...
by Erika Hernandez | Jul 21, 2021 | Design, Technology
Adding contacts is simple enough on the engageSPARK platform. All you have to do is go into the Contacts page and upload your Excel or CSV file with the “upload contacts” button or simply add contacts one by one using the “add contact” button. But what happens when...
