Comparing the Benefits of Automated Phone Calls (IVR) versus SMS Campaigns
At engageSPARK we’re often asked the question: which is more effective – IVR or SMS? So we decided to write an article comparing the benefits of IVR (or automated phone calls) versus SMS campaigns. IVR (interactive voice response) is a technology that allows you to...
read moreHow We Use GitHub Projects, Issues & Search
How do you balance speed of delivery and quality in your software development process? Add elimination of waste to the mix and you'll never get bored. To find the right balance is about asking the right questions, asking them often, and experimenting. Inspired by...
read moreHow toll-free SMS shortcodes in the Philippines can revolutionize your marketing
SMS shortcodes for texting are toll-free phone numbers (also referred to as reverse-billed numbers) that allow your customers or clients to send you text messages at no cost to them. In other words, when a person sends and SMS to your shortcode, no load is...
read moreSelf-Organizing Teams: An Experiment in Balancing Responsibilities
Do you also get laser-focused on a task sometimes, and then wonder where the time went, and, oh, you also wanted to clean up the code from last week and learn about that new library? It does happen to us. But no matter what you do at engageSPARK engineering, if you're...
read moreDeploying and Monitoring Python Web Apps with uWSGI
We at engageSPARK are using uWSGI to run our Django app in production. uWSGI's awesomeness includes extensive docs and excellent community tutorials such as this one by DigitalOcean, making it easy to get things running quickly. Now have a look at the configuration...
read more