Over many years, market research has advanced in gathering client feedback. Traditional methods of obtaining consumer feedback are being replaced with innovative strategies to enable researchers to more quickly collect customer insight and minimize the process for...
Other than sending text-based WhatsApp messages, voice clips, and images – you can now send videos to your program participants over WhatsApp using the engageSPARK platform. Be sure to read below how you can leverage this in your WhatsApp Survey campaigns....
We unveiled an exciting new feature in December which I think you will love. This feature allows you to send calls, texts, and surveys in multiple languages. In January, we introduced the CATI survey (Computer-assisted telephone interviewing) in the engageSPARK...
You can now call your contacts live on the engageSPARK platform. The engageSPARK team proudly introduces this new feature that opens up yet another way for you to do surveys and gather feedback on the field. If that’s not enough to get you excited, we are bringing...
2021 is coming to an end, so we decided to bring some joy to you and to your budget! Our end-of-year promo is back and it will knock your socks off: Prepay any amount before January 1, 2022 and get a 15% credit bonus. There is no limit to the credit bonus! Top up...
Technology gives us the tools we need to reach those who are left behind without internet access—that’s what our CEO Avner Mizrahi will speak about at this year’s NetHope Anniversary Summit. If you’re attending we’d be happy to welcome you at our session—for the...
Are you currently running SMS surveys or Voice IVR surveys on the engageSPARK platform? Or interested in creating one soon? Great news! Our September issue covers SMS surveys and Voice IVR surveys. Read below how one of our customers used engageSPARK’s Voice IVR...
Do you care about security and compliance? So do we! And you’ll be excited to hear that in August we have released two eagerly awaited features: Two-factor authentication (2FA) and the Audit Log! But wait, there is more! Read below to find out what other treats...
SMS Surveys are a great way to get feedback from customers, gather data from citizens, or run M&E follow-ups in collaboration with beneficiaries. Because text messaging surveys are such an important tool to businesses and NGO’s alike we’ve put together...
At engageSPARK we know you do a lot to engage with hard-to-reach populations on a daily basis, and it is our job to make the process as breezy as possible. Whether you are creating an SMS survey, an IVR survey, a WhatsApp survey or any other sort of campaigns that...
