by Murat Knecht | Apr 25, 2019 | Uncategorized
Are you working in a small team and considering working remotely? Here’s another reason you should try: It forces you to break out of your small-team-bubble. Working remotely usually means you’re physically separated from the rest of your team....
by Murat Knecht | Apr 5, 2019 | Open, Uncategorized
What is channel hygiene and why do you need it? Let’s look at two examples.Sunday 4pm at the gym. For twenty minutes my bike is buzzing at a comfortable 65rpmwhile I’m listening to a podcast about macroeconomics. As the narrator marvels at possible...
by Murat Knecht | Jan 12, 2018 | Engineering, Open, Technology, Uncategorized
We’ve an exciting new year ahead for engageSPARK, but also the tech community in Cebu. I thought it’s a good time to look back at how 2017 worked out for our tech community efforts, and what we can do better going forward. 2017 was a peculiar year, which...
by Christine Hortinela | May 22, 2017 | Mobile phones, Uncategorized, Voice
At engageSPARK we’re often asked the question: which is more effective – IVR or SMS? So we decided to write an article comparing the benefits of IVR (or automated phone calls) versus SMS campaigns. IVR (interactive voice response) is a technology that allows you to...
by Christine Hortinela | Mar 25, 2017 | Mobile phones, Technology, Uncategorized
SMS shortcodes for texting are toll-free phone numbers (also referred to as reverse-billed numbers) that allow your customers or clients to send you text messages at no cost to them. In other words, when a person sends and SMS to your shortcode, no load is...
by Christine Hortinela | Aug 23, 2016 | Uncategorized
Image of QA meetup demo and participants by Lovely Banquil With the proliferation of IT companies and startups in Cebu, it’s no wonder various tech communities and groups have sprung up in this beautiful island over the past few years. These groups usually cater...
