Jul 11, 2025 | Uncategorized
Why can’t NGOs use a run-of-the-mill AI chatbot? Are requirements for humanitarian organizations really so different that a customer support chatbot built for companies doesn’t do the trick? Well, yes—and we’ll give you five reasons why. This blog...
Aug 3, 2017 | Uncategorized
Ever wonder what the groups dropdown in your reports summary page does? I remember there was a time when someone asked me about why it’s there. Every button, dropdown, tab, column, and toggle on the engageSPARK platform certainly has its function and the groups...
May 21, 2017 | Businesses, engageSPARK Platform, Technology, Uncategorized
How do you balance speed of delivery and quality in your software development process? Add elimination of waste to the mix and you’ll never get bored. To find the right balance is about asking the right questions, asking them often, and experimenting. Inspired...
Mar 25, 2017 | Businesses, SMS, Technology, Uncategorized
SMS shortcodes for texting are toll-free phone numbers (also referred to as reverse-billed numbers) that allow your customers or clients to send you text messages at no cost to them. In other words, when a person sends an SMS to your shortcode, no load is...
