Educate & Get Feedback
Global SMS Text Message Survey Tool
Launch SMS surveys in minutes and get real-time results with
engageSPARK’s powerful SMS survey tool.
How NGOs, Universities, and Businesses Use engageSPARK’s SMS Survey Tool
engageSPARK’s easy-to-use SMS text message survey tool has helped organizations across the world engage with hard-to-reach populations. Setting up an SMS survey is so quick and easy that anyone from your team—even non-IT staff—can do it. It’s your Twilio alternative in emerging markets.
Non-Profit Organizations for Humanitarian Work
- SMS hotline for refugees to report issues experienced during aid distribution
- Surveying educators on the effectiveness of online learning to students during the COVID-19 pandemic
- Gathering feedback from recipients of COVID-19 MEAL and non-MEAL assistance
Leading Universities for Research Studies
- Conducting public health research through SMS surveys
- Understanding the employment status of re-integrated migrants through SMS surveys.
- Gathering crop data and soil pH levels from farmers through SMS surveys and providing guidance on soil fertilization
Businesses for Customer & Employee Engagement
- Collecting customer feedback and satisfaction SMS surveys
- SMS hotlines for attendance and calamity assistance as part of a business continuity strategy
- Asking basic pre-screening questions to applicants via SMS
Why SMS Survey?
Online survey platforms require your target audience to have internet access. But what if you are reaching out to hard-to-reach populations who are not online or rarely have an internet connection? While one-on-one phone calls and face-to-face surveys are great alternatives, these can be time-consuming and costly.
The engageSPARK SMS survey tool provides you a quick and cheaper option for conducting surveys and collecting feedback from your program participants. With our SMS survey tool you can launch personalized text surveys to people wherever you are and generate real-time results.
Why Use engageSPARK’s SMS Survey Tool?
No internet/wifi needed
Your survey participants don’t need to have an internet connection to receive and reply to your SMS survey questions.
Free for beneficiaries
It’s often free for your survey participants to reply to your SMS survey questions.
Get survey results in real-time. Download responses to Excel or access dashboards of your SMS survey results.
Airtime top-up incentives
Automatically send out airtime top-up incentives to respondents, instantly after they complete the SMS survey.
Create, Select, and Launch
The engageSPARK SMS survey tool is built with clients in mind. It’s powerful, yet easy to navigate.
Design your SMS survey content and flow.
Select your SMS survey participants.
Review and set to launch!
Features Built for Non-Techies
What Our Customers Are Saying About engageSPARK
Using EngageSPARK made it possible to send maternal and mental health messages to the young mothers of hard-to-reach areas of Nepal; which saved a lot of time and human resource.
We are really happy with your product and services while already we have recommended your services to other NGOs and private organizations as well.
The platform delivers on making the SMS and IVR services simple enough for non-tech users, but also allows additional advanced features for customized needs.