SMS & IVR
Send messages and run surveys at scale – via
Text, Voice, and WhatsApp – across the globe
Trusted by the largest organizations worldwide. Used in 165+ countries.
Launch your campaign in minutes!
Automate your campaigns through our intuitive workflows. You don’t have to write a single line of code.
Interact with your program participants
- Send text (SMS) blasts to thousands of participants (beneficiaries) in seconds.
- Get feedback from participants / beneficiaries on humanitarian projects for monitoring and evaluation (M&E).
- Create automated SMS and Voice hotlines for feedback and emergency assistance.
- Educate participants and alert them during emergencies.
- Schedule a series of multi-channel messages that go out over a period of time.
Check out our case studies to learn how engageSPARK is making an impact all over the world.
Survey your research participants
- Collect thousands of data points through SMS surveys, Voice IVR (interactive voice response) surveys, and WhatsApp surveys.
- Encourage survey participation with incentives through airtime top-ups.
- Advertise survey hotline numbers to allow opt-ins for more coverage.
- Include quotas to ensure you get the right number of completed surveys per demographic.
Read how Johns Hopkins University (JHU) sent surveys to millions of people in Colombia.
Build relationships with your customers
- Make offline ads (billboards, TV, radio, print) interactive and measure ROI.
- Generate, qualify, and convert leads via automated interactions.
- Gather feedback and discover market trends through SMS and Voice IVR surveys.
- Incentivize and reward with prepaid airtime and data top-ups.
- Plus! Integrate with any CRM (Salesforce, Pipedrive, etc.).
Check out our blog to learn how you can make the most out of SMS and Voice Marketing.
IVR surveys completed in 5 days in Ghana
citizens engaged in 3 days in Bangladesh
SMS surveys in 1 month in Colombia
“We love using the engageSPARK platform – it’s super user-friendly, the customer service is great, and we’re learning how to get high response rates!”
“engageSPARK enables us to send massive numbers of public health surveys. We get millions of data points in real-time and are able to complete our research very quickly. The platform is really powerful, yet easy-to-use, making any layperson feel like a techie!”
“The engageSPARK platform allows us to communicate important series of health-related tips. Our participants wait by their phones at 5 pm daily for the messages to arrive.”