Engage hard-to-reach

populations using

SMS & IVR

Send messages and run surveys at scale – via

Text, Voice, and WhatsApp – across the globe

Trusted by the largest organizations worldwide. Used in 150+ countries.

Interact with your beneficiaries

  • Send text (SMS) blasts to thousands of beneficiaries in seconds.
  • Get feedback from beneficiaries on humanitarian projects for monitoring and evaluation (M&E).
  • Create automated SMS and Voice hotlines for feedback and emergency assistance.
  • Educate beneficiaries and alert them during emergencies.
  • Schedule a series of multi-channel messages that go out over a period of time.

Check out our case studies to learn how engageSPARK is making an impact all over the world.

Survey your research participants

  • Collect thousands of data points through SMS surveys, Voice IVR (interactive voice response) surveys, and WhatsApp surveys.
  • Encourage survey participation with incentives through airtime top-ups.
  • Advertise survey hotline numbers to allow opt-ins for more coverage.
  • Include quotas to ensure you get the right number of completed surveys per demographic.

Read how Johns Hopkins University (JHU) sent surveys to millions of people in Colombia.

Build relationships with your customers

  • Make offline ads (billboards, TV, radio, print) interactive and measure ROI.
  • Generate, qualify, and convert leads via automated interactions.
  • Gather feedback and discover market trends through SMS and Voice IVR surveys.
  • Incentivize and reward with prepaid airtime and data top-ups.
  • Plus! Integrate with any CRM (Salesforce, Pipedrive, etc.).

Check out our blog to learn how you can make the most out of SMS and Voice Marketing.

IVR surveys completed in 5 days in Ghana

citizens engaged in 3 days in Bangladesh

SMS surveys in 1 month in Colombia

 

“We love using the engageSPARK platform – it’s super user-friendly, the customer service is great, and we’re learning how to get high response rates!”

Kasia Stochniol, Director

60 Decibels, a leading impact measurement company spun out of Acumen, surveys respondents in 40 countries.

 “engageSPARK enables us to send massive numbers of public health surveys. We get millions of data points in real-time and are able to complete our research very quickly. The platform is really powerful, yet easy-to-use, making any layperson feel like a techie!”

Dustin Gibson, Assistant Scientist

Johns Hopkins University Bloomberg School of Public Health - conducts research and implement behavior change programs in 4 continents.

 “The engageSPARK platform allows us to communicate important series of health-related tips to people with Non-Communicable Diseases (NCD). Our beneficiaries are very appreciative of the daily messages they get from us and are expecting the messages to arrive every day at 5pm PHT.”

Rya Ducusin, Communications Specialist

CARE, disseminates health and COVID-19 related tips to NCD patients in the Philippines.

Ready to get started?