Global Research and Humanitarian Interventions with WhatsApp Surveys

Send text messages, images, videos, and audio recordings to anyone on WhatsApp

with engageSPARK’s WhatsApp Survey campaign!


 How NGOs, Universities, and Businesses are using engageSPARK’s WhatsApp Campaign

engageSPARK’s WhatsApp Survey helps you engage citizens, customers, and program participants all over the world to collect feedback, demographic data, or follow up on interventions. You’ll easily send WhatsApp messages and survey questions to your contacts, attach infographic images, and voice clips for a more interactive experience. Your participants can then respond by typing, talking, or tapping buttons—all within the WhatsApp they know. Having a dedicated WhatsApp phone number for your organization, you can launch such a survey from any place in the world in minutes.

Non-Profit Organizations for Promoting Best Practices

  • Sending agricultural information and best practices to farmers in different Central American countries
  • WhatsApp users can opt-in to campaigns at any time to receive information on practices to improve their livelihood

Leading Universities for Public Health Research

  • Surveys on public health to keep track of Zika aftermath and media misinformation
  • Research via WhatsApp questionnaire on LGBTQ+ awareness and inclusion amongst refugees in African countries 

Businesses for Transactional Messages and Early Warning System

  • Business-related information blast via WhatsApp to interested potential customers
  • WhatsApp message blast to employees about disasters and calamities for business continuity (BCP) and employee safety

Why Use engageSPARK’s WhatsApp Survey Campaign?

International Coverage

WhatsApp works all over the world, with the exception of 6 countries, and anyone with a WhatsApp app on their phone can use it.

Business-Verified Account

Your organization’s name and logo will be front and center, helping to build trust with participants. This needs an associated WhatsApp Business account—which we will help you set up.

Real-time Engagement

View reports of your WhatsApp Survey campaigns in real-time and have one-on-one conversations on WhatsApp with your participants depending on their answers.


WhatsApp is free for users to download as long as you have access to an internet connection or a WhatsApp bundle with your carrier.

Adaptable to your Needs

You can carry out surveys using text messages and voice clips via WhatsApp and even include images for a more interactive and inclusive experience for your participants.

Go Where Your Users Are!

Send text-based messages, surveys, voice clips, and videos via engageSPARK’s WhatsApp campaign.

engageSPARK SMS Survey Tool

WhatsApp account set up

Set up your WhatsApp account with us and start creating your WhatsApp survey messages.



Select your WhatsApp participants.


Review and set to launch!

Built for Non-Techies

Easy Opt-In

Allow participants to opt-in to your WhatsApp campaigns via links, keywords, or QR codes.

One-on-One Conversations

Interact with participants via one-on-one WhatsApp conversations. 

Personalized Messages

Send personalized messages with emojis, images, videos and voice clips.

What our Customers are Saying about engageSPARK

engageSPARK has been a great asset in helping us communicate with our longitudinal respondents in Brazil via WhatsApp. All of our communication with their staff has been very positive and I would recommend their services to anyone conducting research with large research populations abroad.

Karlos Ramos

Project Manager, University of Texas at Austin

We are really happy with your product and services while already we have recommended your services to other NGOs and private organizations as well.

Rangitha Balasuriya

Senior Project Coordinator, IOM

The platform delivers on making the SMS and IVR services simple enough for non-tech users, but also allows additional advanced features for customized needs.

Hannah Rubio

Lead Software Developer, Grameen Foundation

Want to know more about engageSPARK’s WhatsApp Survey Campaign?