Comparing the Benefits of Automated Phone Calls (IVR) versus SMS Campaigns

Comparing the Benefits of Automated Phone Calls (IVR) versus SMS Campaigns


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At engageSPARK we’re often asked the question: which is more effective – IVR or SMS? So we decided to write an article comparing the benefits of IVR (or automated phone calls) versus SMS campaigns.  IVR (interactive voice response) is a technology that allows you to...

How toll-free SMS shortcodes in the Philippines can revolutionize your marketing


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  SMS shortcodes for texting are toll-free phone numbers (also referred to as reverse-billed numbers) that allow your customers or clients to send you text messages at no cost to them. In other words, when a person sends and SMS to your shortcode, no load is...
Cebu’s super awesome, first ever QA meetup!

Cebu’s super awesome, first ever QA meetup!


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Image of QA meetup demo and participants by Lovely Banquil With the proliferation of IT companies and startups in Cebu, it’s no wonder various tech communities and groups have sprung up in this beautiful island over the past few years. These groups usually cater...

A Better Selenium Testing Environment


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Have you ever gotten tired of Selenium breaking every time your Firefox is updated? Certainly I am. For this blog post, I’ll explain how to use Selenium with their official image in docker hub. Pros Pin a browser to a specific version Same testing on all...

engageSPARK Kicks Off Engineering for Change Webinar Series on Mobile Data Collection


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Learn how to use engageSPARK to maximize the impact of your programs! Our co-founder Avner Mizrahi recently kicked off Engineering for Change’s Webinar Series on Mobile Data Collection Tools. In the webinar, Avner dives deep into the engageSPARK platform,...

Are DRC and Congo the Same Country? Your Android Phone Thinks So!


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Have you ever installed WhatsApp on an Android phone in the Democratic Republic of Congo (aka DRC)? That might seem like a weird question to many of our readers, but those in the DRC will understand. If you happen to be in the DRC right now, try it: pop a SIM card in...