SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries
  • Products
    • IVR Surveys
    • SMS Surveys
    • Call Blasts
    • SMS Blasts
    • WhatsApp Surveys
    • CATI Surveys
    • Airtime Top-Ups
    • Humanitarian Chatbots & AI / ChatGPT
  • Features
    • APIs
    • Contacts
    • Local Phone Numbers
    • Missed Calls
    • Reminders & Curriculums
    • Reports
    • SMS Auto Reply
  • Customers
    • Case Studies
  • Pricing
    • Usage Pricing
    • Subscription Plans
  • Resources
    • Blog
    • Help Center
    • Getting Started
    • Voice IVR Survey Guide
    • Video Tutorials
    • Developer APIs
  • Login
  • Sign up

Select Page

Voicemail Detection

by Temitope Olamolu | May 24, 2023 | engageSPARK Platform, IVR (interactive Voice Response), SMS, Surveys

Voicemail Detection   The Voicemail problem Voicemails or answering machines started in the 70s and a lot of people still use them these days.  Its purpose remained the same – it is to let a machine answer incoming calls when the recipient cannot answer it or in...
5 Benefits of Using Interactive Voice Response Phone Surveys

5 Benefits of Using Interactive Voice Response Phone Surveys

by Erika Hernandez | Nov 26, 2022 | Businesses, engageSPARK Platform, IVR (interactive Voice Response)

If you manage a call center, you know that achieving success is about maintaining a delicate balance. On the one hand, you want to ensure that your team works efficiently with as many clients as possible. On the other hand, you must provide exceptional customer...

Examples of SMS Surveys and IVR in High-Income Countries (in 2022)

by Murat Knecht | Jun 27, 2022 | IVR (interactive Voice Response), Market Research, SMS, Surveys

With social media all the buzz traditional mobile technology doesn’t always get the limelight, particularly in high-income, highly industrialized countries. Yes, you can and should consider chat bots built with WhatsApp and other chat technologies—that’s...
Welcoming Survey Participants Back on the Call with Reconnect Actions

Welcoming Survey Participants Back on the Call with Reconnect Actions

by Murat Knecht | Jul 8, 2021 | engageSPARK Platform, IVR (interactive Voice Response), Surveys

Voice IVR Surveys are wonderful—except when the call drops half-way through a 20-question survey. That’s when reconnect calls save the day by getting the participants back on the phone, so they can continue the survey where they left off. Sweet, right? Today, we’re...
Resuming Surveys with Voice IVR Reconnect

Resuming Surveys with Voice IVR Reconnect

by Murat Knecht | May 20, 2021 | Announcements, IVR (interactive Voice Response), Surveys

How many of your automated phone surveys have been left uncompleted because the call got disconnected accidentally? Don’t you wish you could have just called right back and continued where the survey left off? We’ve got you covered. Make way for...

Is Voice (IVR) better than SMS for Data Collection? Unilever Indonesia Would Say So!

by Murat Knecht | May 6, 2021 | IVR (interactive Voice Response), SMS, Social Impact, Surveys

Should you collect data from hard-to-reach populations using Voice (IVR) or SMS?  If you’re not sure, you’re not alone: Unilever recently faced the same question in Indonesia.  After sending around 26,000 SMS and IVR messages and questions to about 4,000...
Page 1 of 41234»

Keyword Search

Categories

  • Airtime Top-Ups
  • Announcements
  • Blasts
  • Businesses
  • CATI
  • engageSPARK Platform
  • Humanitarian Agencies
  • Humanitarian AI
  • IVR (interactive Voice Response)
  • Market Research
  • Monitoring and Evaluation
  • Newsletter
  • Recruitment
  • Research Universities
  • SMS
  • Social Impact
  • Surveys
  • Technology
  • Uncategorized
  • WhatsApp

Company

  • About Us
  • Team
  • Tech
  • Join Us
  • Press
  • Blog

Customer Care

  • Getting Started
  • Support
  • Contact Us
  • FB Messenger Chat

Useful Links

  • Pricing
  • Developer APIs
  • All Features
  • Terms of Service
  • Privacy Policy
  • Anti-Spam Policy
© 2023 engageSPARK
Manage Cookie Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Required Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}