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The Ultimate Guide to WhatsApp Business API for NGOs, Businesses, and Universities

Oct 8, 2025 | Businesses, engageSPARK Platform, Humanitarian Agencies, Research Universities, Surveys, WhatsApp

This guide is designed to help organizations—like NGOs, research teams, and businesses—use WhatsApp to communicate at scale. Whether you’re sending out surveys, reminders, or important updates, this will walk you through how the WhatsApp Business API works and...
AI x ICT: Chat Bots with Eyes

AI x ICT: Chat Bots with Eyes

Jun 15, 2023 | Humanitarian Agencies, Humanitarian AI, Social Impact, Technology, WhatsApp

Think about the way Facebook recognizes your friends’ faces when you upload a photo. To do it, computers had to learn to see like us, to understand and interpret what’s going on in a picture or video. This is called computer vision—a part of the larger...

Research on Humanitarian WhatsApp Surveys: An Overview of Papers and Reports

Feb 12, 2023 | Humanitarian Agencies, Research Universities, WhatsApp

Research on Humanitarian WhatsApp Surveys: An Overview of Papers and Reports We all know WhatsApp as an easy-to-use chat app. But did you know that WhatsApp also plays an increasing role in research and humanitarian projects? For a couple of years now, universities...

6 Examples How Humanitarian AI Increases Impact Around the World

Jan 27, 2023 | Humanitarian Agencies, Social Impact, Technology

6 Examples How Humanitarian AI Increases Impact Around the World As the ChatGPT news makes the round, articles pop up discussing what role similar AI tools can play in the humanitarian sector. However, while ChatGPT might be the new shiny tool that made the news,...
How engageSPARK Helps You with USAID’s Accountability and Feedback Plans (AFPs)

How engageSPARK Helps You with USAID’s Accountability and Feedback Plans (AFPs)

Nov 27, 2022 | Humanitarian Agencies, Monitoring and Evaluation, Social Impact

How do you make sure that your intervention actually benefits the constituents you’re trying to serve? How do you make sure that it has maximum impact? These and related questions usually have one answer: M&E—Monitoring and evaluation. Recently, USAID—that...
Why Technology Innovation is the Key to Driving Social Change

Why Technology Innovation is the Key to Driving Social Change

Aug 12, 2022 | Humanitarian Agencies, Social Impact, Technology

Social change is a significant shift in cultural beliefs and standards through time and behavior patterns. Sociologists define “major” change as a shift with considerable social repercussions. Slavery’s abolishment, the industrial revolution, and the...
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