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Voicemail Detection

by Temitope Olamolu | May 24, 2023 | engageSPARK Platform, IVR (interactive Voice Response), SMS, Surveys

Voicemail Detection   The Voicemail problem Voicemails or answering machines started in the 70s and a lot of people still use them these days.  Its purpose remained the same – it is to let a machine answer incoming calls when the recipient cannot answer it or in...
How to Conduct Effective Market Research Surveys: 7 Tips For Success

How to Conduct Effective Market Research Surveys: 7 Tips For Success

by Erika Hernandez | Oct 12, 2022 | Businesses, Market Research, Social Impact, Surveys

Market research is critically important for businesses. It can help determine whether a product and service will be successful and may even determine the distinction between success and failure in business. The current market is always changing, and with events such...
What Is Impact Evaluation? (Benefits, Types, and Planning Tips)

What Is Impact Evaluation? (Benefits, Types, and Planning Tips)

by Erika Hernandez | Aug 27, 2022 | Monitoring and Evaluation, Social Impact, Surveys, Technology

An impact evaluation details an intervention’s intended and unanticipated effects, excellent, adverse, and direct and indirect effects. An impact evaluation must determine the causal attribution—the reason for the observed changes. An impact evaluation is more...
A Guide To Conducting Great Quantitative Research

A Guide To Conducting Great Quantitative Research

by Erika Hernandez | Aug 19, 2022 | Market Research, Monitoring and Evaluation, Social Impact, Surveys, Technology

Numbers are all around us, and their influence on our daily lives is significant. We make excellent decisions based on data in both professional and personal settings. A company may use analytics to determine if it is successful or failing, while a group of friends...

Examples of SMS Surveys and IVR in High-Income Countries (in 2022)

by Murat Knecht | Jun 27, 2022 | IVR (interactive Voice Response), Market Research, SMS, Surveys

With social media all the buzz traditional mobile technology doesn’t always get the limelight, particularly in high-income, highly industrialized countries. Yes, you can and should consider chat bots built with WhatsApp and other chat technologies—that’s...
The CATI Survey Method. Everything You Need To Know.

The CATI Survey Method. Everything You Need To Know.

by Erika Hernandez | Jun 4, 2022 | CATI, Surveys, Technology

MEET OUR CATI FEATURE Research is a crucial aspect in which a business may obtain the necessary data to make informed decisions. Many research models on the market have made data gathering significantly more accessible and more effective.  With the advent of...
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