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CATI: A Beginner’s Guide To Computer-Assisted Telephone Interviewing

CATI: A Beginner’s Guide To Computer-Assisted Telephone Interviewing

by Erika Hernandez | May 20, 2022 | CATI, Surveys, Technology

If you are looking for a new and efficient way to conduct market research, you should consider computer-assisted telephone interviewing (CATI). CATI is a survey methodology growing in popularity in recent years due to its many benefits. It allows researchers to...
7 of the Best CATI Software Products to Use in 2022

7 of the Best CATI Software Products to Use in 2022

by Murat Knecht | May 14, 2022 | CATI, Surveys, Technology

Over many years, market research has advanced in gathering client feedback. Traditional methods of obtaining consumer feedback are being replaced with innovative strategies to enable researchers to more quickly collect customer insight and minimize the process for...
December ’21 to January ’22 Newsletter: CATI Survey and Multi-Language Campaigns

December ’21 to January ’22 Newsletter: CATI Survey and Multi-Language Campaigns

by Christine Hortinela | Mar 1, 2022 | CATI, Newsletter, Surveys

We unveiled an exciting new feature in December which I think you will love. This feature allows you to send calls, texts, and surveys in multiple languages. In January, we introduced the CATI survey (Computer-assisted telephone interviewing) in the engageSPARK...
November 2021 Newsletter: Live phone calls,15% Bonus Credit, and more!

November 2021 Newsletter: Live phone calls,15% Bonus Credit, and more!

by Christine Hortinela | Dec 9, 2021 | Airtime Top-Ups, Blasts, Newsletter, Surveys

You can now call your contacts live on the engageSPARK platform. The engageSPARK team proudly introduces this new feature that opens up yet another way for you to do surveys and gather feedback on the field. If that’s not enough to get you excited, we are bringing...
September 2021 Newsletter: Surveys and more!

September 2021 Newsletter: Surveys and more!

by Christine Hortinela | Oct 22, 2021 | Announcements, engageSPARK Platform, Newsletter, Surveys

Are you currently running SMS surveys or Voice IVR surveys on the engageSPARK platform? Or interested in creating one soon? Great news! Our September issue covers SMS surveys and Voice IVR surveys. Read below how one of our customers used engageSPARK’s Voice IVR...
Ultimate SMS Survey Best Practices—in One Infographic

Ultimate SMS Survey Best Practices—in One Infographic

by Murat Knecht | Sep 19, 2021 | SMS, Surveys

SMS Surveys are a great way to get feedback from customers, gather data from citizens, or run M&E follow-ups in collaboration with beneficiaries. Because text messaging surveys are such an important tool to businesses and NGO’s alike we’ve put together...
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