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Sparking interest: Issue # 2

May 16, 2024 | Announcements, engageSPARK Platform, IVR (interactive Voice Response), Newsletter, SMS, Surveys, Technology, WhatsApp

Welcome back to engageSPARK’s Sparking Interest, where we dive deep into the latest stories, insights, and innovations that matter to your communication projects. Did you receive this article from someone else? We invite you to subscribe today to receive updates on...

Sparking interest: Issue # 1

May 16, 2024 | Announcements, IVR (interactive Voice Response), Newsletter, SMS, Surveys, Technology, WhatsApp

Our newsletter is back! It’s been a long time since we sent out a newsletter. We’ve fallen behind on updating you about relevant customer stories and the many new exciting features we frequently build into the platform. We want to change that. Welcome again to...

Voicemail Detection

May 24, 2023 | engageSPARK Platform, IVR (interactive Voice Response), SMS, Surveys

Voicemail Detection   The Voicemail problem Voicemails or answering machines started in the 70s and a lot of people still use them these days.  Its purpose remained the same – it is to let a machine answer incoming calls when the recipient cannot answer it or in...
How to Conduct Effective Market Research Surveys: 7 Tips For Success

How to Conduct Effective Market Research Surveys: 7 Tips For Success

Oct 12, 2022 | Businesses, Market Research, Social Impact, Surveys

Market research is critically important for businesses. It can help determine whether a product and service will be successful and may even determine the distinction between success and failure in business. The current market is always changing, and with events such...
What Is Impact Evaluation? (Benefits, Types, and Planning Tips)

What Is Impact Evaluation? (Benefits, Types, and Planning Tips)

Aug 27, 2022 | Monitoring and Evaluation, Social Impact, Surveys, Technology

An impact evaluation details an intervention’s intended and unanticipated effects, excellent, adverse, and direct and indirect effects. An impact evaluation must determine the causal attribution—the reason for the observed changes. An impact evaluation is more...
A Guide To Conducting Great Quantitative Research

A Guide To Conducting Great Quantitative Research

Aug 19, 2022 | Market Research, Monitoring and Evaluation, Social Impact, Surveys, Technology

Numbers are all around us, and their influence on our daily lives is significant. We make excellent decisions based on data in both professional and personal settings. A company may use analytics to determine if it is successful or failing, while a group of friends...
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