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The Ultimate Guide to WhatsApp Business API for NGOs, Businesses, and Universities

Oct 8, 2025 | Businesses, engageSPARK Platform, Humanitarian Agencies, Research Universities, Surveys, WhatsApp

This guide is designed to help organizations—like NGOs, research teams, and businesses—use WhatsApp to communicate at scale. Whether you’re sending out surveys, reminders, or important updates, this will walk you through how the WhatsApp Business API works and...

What Makes WhatsApp Chatbots Powerful – and Where They Struggle

Jun 22, 2025 | Chatbots, Humanitarian AI, WhatsApp

What makes WhatsApp chatbots special? How can WhatsApp help to make your chatbot more accessible? And what limitations does WhatsApp bring? That’s what we will discuss in this first part of our blog series “Chatbots for LMICs”, where we explore how NGOs and other...
Sparking interest: Issue # 8

Sparking interest: Issue # 8

Jul 29, 2024 | Announcements, engageSPARK Platform, Humanitarian AI, Newsletter, Social Impact, Surveys, Technology, WhatsApp

Welcome back to engageSPARK’s Sparking Interest, where we dive deep into the latest stories, insights, and innovations that matter to your communication projects. Did you receive this article from someone else? We invite you to subscribe today to receive updates on...
Sparking interest: Issue # 3

Sparking interest: Issue # 3

May 16, 2024 | Airtime Top-Ups, Announcements, engageSPARK Platform, Humanitarian AI, IVR (interactive Voice Response), Newsletter, Surveys, Technology, WhatsApp

Welcome back to engageSPARK’s Sparking Interest, where we dive deep into the latest stories, insights, and innovations that matter to your communication projects. Did you receive this article from someone else? We invite you to subscribe today to receive updates on...

Sparking interest: Issue # 2

May 16, 2024 | Announcements, engageSPARK Platform, IVR (interactive Voice Response), Newsletter, SMS, Surveys, Technology, WhatsApp

Welcome back to engageSPARK’s Sparking Interest, where we dive deep into the latest stories, insights, and innovations that matter to your communication projects. Did you receive this article from someone else? We invite you to subscribe today to receive updates on...

Sparking interest: Issue # 1

May 16, 2024 | Announcements, IVR (interactive Voice Response), Newsletter, SMS, Surveys, Technology, WhatsApp

Our newsletter is back! It’s been a long time since we sent out a newsletter. We’ve fallen behind on updating you about relevant customer stories and the many new exciting features we frequently build into the platform. We want to change that. Welcome again to...
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