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AI x ICT: Chat Bots with Eyes

AI x ICT: Chat Bots with Eyes

Jun 15, 2023 | Humanitarian Agencies, Humanitarian AI, Social Impact, Technology, WhatsApp

Think about the way Facebook recognizes your friends’ faces when you upload a photo. To do it, computers had to learn to see like us, to understand and interpret what’s going on in a picture or video. This is called computer vision—a part of the larger...

Research on Humanitarian WhatsApp Surveys: An Overview of Papers and Reports

Feb 12, 2023 | Humanitarian Agencies, Research Universities, WhatsApp

Research on Humanitarian WhatsApp Surveys: An Overview of Papers and Reports We all know WhatsApp as an easy-to-use chat app. But did you know that WhatsApp also plays an increasing role in research and humanitarian projects? For a couple of years now, universities...
February 2022 Newsletter: Send Videos on WhatsApp using engageSPARK

February 2022 Newsletter: Send Videos on WhatsApp using engageSPARK

Mar 30, 2022 | engageSPARK Platform, Newsletter, WhatsApp

Other than sending text-based WhatsApp messages, voice clips, and images – you can now send videos to your program participants over WhatsApp using the engageSPARK platform. Be sure to read below how you can leverage this in your WhatsApp Survey campaigns....
Is WhatsApp an Effective Tool for Surveying Illiterate Populations at Scale? IOM – UN Migration would say so

Is WhatsApp an Effective Tool for Surveying Illiterate Populations at Scale? IOM – UN Migration would say so

Jul 28, 2021 | Surveys, Technology, WhatsApp

When the International Organization for Migration (IOM UN Migration) wanted to survey migrants in Senegal, they faced a huge obstacle: How do you survey people who are illiterate or struggle to read & write? When you do on-site interviews this is not an issue: the...

WhatsApp and Telegram are Revolutionizing How to Run NGO Surveys

Aug 24, 2020 | Humanitarian Agencies, Surveys, Technology, WhatsApp

This is an exciting time for communicating with beneficiaries around the world. As more and more messaging apps are ready for integration we can reach more people and in better ways. Surveys in particular benefit from this: you can make surveys more powerful, cheaper...

Why Managing Attention Is Key to a Successful Survey (And How to Do It)

Aug 17, 2020 | IVR (interactive Voice Response), SMS, Surveys, WhatsApp

Uncompleted surveys are a huge waste of money and the better your completion rate is the cheaper your project is going to be. The key is to manage the attention of survey participants, and it’s not as hard as it sounds. In this blog post I want to share a few insights...
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