Technology Archives - SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries

The Ultimate SMS Survey Cheat Sheet

by Murat Knecht | Sep 19, 2021 | ICT, SMS Marketing, Technology

SMS Surveys are a great way to get feedback from customers, gather data from citizens, or run M&E follow-ups in collaboration with beneficiaries. Because text messaging surveys are such an important tool to businesses and NGO’s alike we’ve put together...

Why you’ll love the new and improved engageSPARK Contacts Page

by Christine Hortinela | Aug 12, 2021 | Announcements, Design, engageSPARK Platform, Technology

It’s no secret that the engageSPARK platform is built for non-techies to easily launch campaigns in minutes. That’s why when we add new features, we always consider: How can we make your life a little bit easier when using the platform? With that in mind, we decided...

Is WhatsApp an Effective Tool for Surveying Illiterate Populations at Scale? The International Organization for Migration (IOM) would say so

by Murat Knecht | Jul 28, 2021 | Mobile phones, Social Enterprise, Technology, Voice

When the International Organization for Migration wanted to survey migrants in Senegal, they faced a huge obstacle: How do you survey people who are illiterate or struggle to read & write? When you do on-site interviews this is not an issue: the interviewer simply...

Organize your contacts with Groups and Segments

by Erika Hernandez | Jul 21, 2021 | Design, Technology

Adding contacts is simple enough on the engageSPARK platform. All you have to do is go into the Contacts page and upload your Excel or CSV file with the “upload contacts” button or simply add contacts one by one using the “add contact” button. But what happens when...

Safe and Socially-Distant Surveys in Times of COVID-19

by Murat Knecht | Aug 28, 2020 | ICT, Technology

Recently, a program manager reached out to us about surveying members of a rather remote community. Usually, such a survey would mean she or one of her colleagues would ride a boat for several hours—one way—followed by the giving of gifts and finally the survey. This...

WhatsApp and Telegram are Revolutionizing How to Run NGO Surveys

by Murat Knecht | Aug 24, 2020 | Disaster Relief, ICT, Technology, Voice

This is an exciting time for communicating with beneficiaries around the world. As more and more messaging apps are ready for integration we can reach more people and in better ways. Surveys in particular benefit from this: you can make surveys more powerful, cheaper...

The Ultimate SMS Survey Cheat Sheet

Why you’ll love the new and improved engageSPARK Contacts Page

Organize your contacts with Groups and Segments

Safe and Socially-Distant Surveys in Times of COVID-19

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