Jun 22, 2025 | Chatbots, Humanitarian AI, Social Impact, Technology
In this blog series, we’ll dive into the world of chatbots—how to build them, how to make them work well, and how to tackle the common challenges that come up along the way. While many companies focus on creating the perfect customer service chatbot, we at engageSPARK...
Jul 29, 2024 | Announcements, engageSPARK Platform, Humanitarian AI, Newsletter, Social Impact, Surveys, Technology, WhatsApp
Welcome back to engageSPARK’s Sparking Interest, where we dive deep into the latest stories, insights, and innovations that matter to your communication projects. Did you receive this article from someone else? We invite you to subscribe today to receive updates on...
Jul 29, 2024 | Announcements, engageSPARK Platform, Humanitarian AI, Newsletter, Technology
Welcome back to engageSPARK’s Sparking Interest, where we dive deep into the latest stories, insights, and innovations that matter to your communication projects. Did you receive this article from someone else? We invite you to subscribe today to receive updates on...
May 21, 2024 | engageSPARK Platform, SMS, Social Impact, Technology
How YLabs helped hundreds of at-risk youth in Kenya access HIV testing and follow-up care They used engageSPARK’s SMS Survey and Drip campaigns to engage with a historically hard-to-reach population in Kenya—providing HIV education, testing, and treatment services....
May 16, 2024 | Announcements, engageSPARK Platform, Humanitarian AI, Newsletter, Technology
Welcome back to engageSPARK’s Sparking Interest, where we dive deep into the latest stories, insights, and innovations that matter to your communication projects. Did you receive this article from someone else? We invite you to subscribe today to receive updates on...
May 16, 2024 | Announcements, CATI, engageSPARK Platform, IVR (interactive Voice Response), Newsletter, Technology
Welcome back to engageSPARK’s Sparking Interest, where we dive deep into the latest stories, insights, and innovations that matter to your communication projects. Did you receive this article from someone else? We invite you to subscribe today to receive updates on...
