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7 of the Best CATI Software Products to Use in 2022

7 of the Best CATI Software Products to Use in 2022

May 14, 2022 | CATI, Surveys, Technology

MEET OUR CATI FEATURE Over many years, market research has advanced in gathering client feedback. Traditional methods of obtaining consumer feedback are being replaced with innovative strategies to enable researchers to more quickly collect customer insight and...
Why you’ll love the new and improved engageSPARK Contacts Page

Why you’ll love the new and improved engageSPARK Contacts Page

Aug 12, 2021 | Announcements, Businesses, engageSPARK Platform, Technology

It’s no secret that the engageSPARK platform is built for non-techies to easily launch campaigns in minutes. That’s why when we add new features, we always consider: How can we make your life a little bit easier when using the platform? With that in mind, we decided...
Is WhatsApp an Effective Tool for Surveying Illiterate Populations at Scale? IOM – UN Migration would say so

Is WhatsApp an Effective Tool for Surveying Illiterate Populations at Scale? IOM – UN Migration would say so

Jul 28, 2021 | Surveys, Technology, WhatsApp

When the International Organization for Migration (IOM UN Migration) wanted to survey migrants in Senegal, they faced a huge obstacle: How do you survey people who are illiterate or struggle to read & write? When you do on-site interviews this is not an issue: the...
Organize your contacts with Groups and Segments

Organize your contacts with Groups and Segments

Jul 21, 2021 | engageSPARK Platform, Technology

Adding contacts is simple enough on the engageSPARK platform. All you have to do is go into the Contacts page and upload your Excel or CSV file with the “upload contacts” button or simply add contacts one by one using the “add contact” button. But what happens when...

Safe and Socially-Distant Surveys in Times of COVID-19

Aug 28, 2020 | IVR (interactive Voice Response), SMS, Social Impact, Surveys, Technology

https://youtu.be/F425dzsyOHgVideo can’t be loaded because JavaScript is disabled: How to use engageSPARK for your COVID-19 campaign (https://youtu.be/F425dzsyOHg) Recently, a program manager reached out to us about surveying members of a rather remote community....

WhatsApp and Telegram are Revolutionizing How to Run NGO Surveys

Aug 24, 2020 | Humanitarian Agencies, Surveys, Technology, WhatsApp

This is an exciting time for communicating with beneficiaries around the world. As more and more messaging apps are ready for integration we can reach more people and in better ways. Surveys in particular benefit from this: you can make surveys more powerful, cheaper...
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