May 14, 2022 | CATI, Surveys, Technology
MEET OUR CATI FEATURE Over many years, market research has advanced in gathering client feedback. Traditional methods of obtaining consumer feedback are being replaced with innovative strategies to enable researchers to more quickly collect customer insight and...
Aug 12, 2021 | Announcements, Businesses, engageSPARK Platform, Technology
It’s no secret that the engageSPARK platform is built for non-techies to easily launch campaigns in minutes. That’s why when we add new features, we always consider: How can we make your life a little bit easier when using the platform? With that in mind, we decided...
Jul 28, 2021 | Surveys, Technology, WhatsApp
When the International Organization for Migration (IOM UN Migration) wanted to survey migrants in Senegal, they faced a huge obstacle: How do you survey people who are illiterate or struggle to read & write? When you do on-site interviews this is not an issue: the...
Jul 21, 2021 | engageSPARK Platform, Technology
Adding contacts is simple enough on the engageSPARK platform. All you have to do is go into the Contacts page and upload your Excel or CSV file with the “upload contacts” button or simply add contacts one by one using the “add contact” button. But what happens when...
Aug 28, 2020 | IVR (interactive Voice Response), SMS, Social Impact, Surveys, Technology
https://youtu.be/F425dzsyOHgVideo can’t be loaded because JavaScript is disabled: How to use engageSPARK for your COVID-19 campaign (https://youtu.be/F425dzsyOHg) Recently, a program manager reached out to us about surveying members of a rather remote community....
Aug 24, 2020 | Humanitarian Agencies, Surveys, Technology, WhatsApp
This is an exciting time for communicating with beneficiaries around the world. As more and more messaging apps are ready for integration we can reach more people and in better ways. Surveys in particular benefit from this: you can make surveys more powerful, cheaper...
