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CATI: A Beginner’s Guide To Computer-Assisted Telephone Interviewing

CATI: A Beginner’s Guide To Computer-Assisted Telephone Interviewing

by Erika Hernandez | May 20, 2022 | CATI, Surveys, Technology

If you are looking for a new and efficient way to conduct market research, you should consider computer-assisted telephone interviewing (CATI). CATI is a survey methodology growing in popularity in recent years due to its many benefits. It allows researchers to...
7 of the Best CATI Software Products to Use in 2022

7 of the Best CATI Software Products to Use in 2022

by Murat Knecht | May 14, 2022 | CATI, Surveys, Technology

Over many years, market research has advanced in gathering client feedback. Traditional methods of obtaining consumer feedback are being replaced with innovative strategies to enable researchers to more quickly collect customer insight and minimize the process for...
Why you’ll love the new and improved engageSPARK Contacts Page

Why you’ll love the new and improved engageSPARK Contacts Page

by Christine Hortinela | Aug 12, 2021 | Announcements, Businesses, engageSPARK Platform, Technology

It’s no secret that the engageSPARK platform is built for non-techies to easily launch campaigns in minutes. That’s why when we add new features, we always consider: How can we make your life a little bit easier when using the platform? With that in mind, we decided...
Is WhatsApp an Effective Tool for Surveying Illiterate Populations at Scale? The International Organization for Migration (IOM) would say so

Is WhatsApp an Effective Tool for Surveying Illiterate Populations at Scale? The International Organization for Migration (IOM) would say so

by Murat Knecht | Jul 28, 2021 | Surveys, Technology, WhatsApp

When the International Organization for Migration wanted to survey migrants in Senegal, they faced a huge obstacle: How do you survey people who are illiterate or struggle to read & write? When you do on-site interviews this is not an issue: the interviewer simply...
Organize your contacts with Groups and Segments

Organize your contacts with Groups and Segments

by Erika Hernandez | Jul 21, 2021 | engageSPARK Platform, Technology

Adding contacts is simple enough on the engageSPARK platform. All you have to do is go into the Contacts page and upload your Excel or CSV file with the “upload contacts” button or simply add contacts one by one using the “add contact” button. But what happens when...

Safe and Socially-Distant Surveys in Times of COVID-19

by Murat Knecht | Aug 28, 2020 | IVR (interactive Voice Response), SMS, Social Impact, Surveys, Technology

https://youtu.be/F425dzsyOHgVideo can’t be loaded because JavaScript is disabled: How to use engageSPARK for your COVID-19 campaign (https://youtu.be/F425dzsyOHg) Recently, a program manager reached out to us about surveying members of a rather remote community....
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