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WhatsApp and Telegram are Revolutionizing How to Run NGO Surveys

by Murat Knecht | Aug 24, 2020 | Humanitarian Agencies, Surveys, Technology, WhatsApp

This is an exciting time for communicating with beneficiaries around the world. As more and more messaging apps are ready for integration we can reach more people and in better ways. Surveys in particular benefit from this: you can make surveys more powerful, cheaper...

Here’s an underrated feature that works wonders for your IVR campaign

by Paola Ceriola | Jun 15, 2020 | IVR (interactive Voice Response), Surveys, Technology

In the last 8 years, engageSPARK has worked with hundreds, if not thousands, of organizations in their IVR (interactive voice response) campaigns, and we’ve seen a lot of benefits to using this mode. Some advantages include (1) driving more urgency for a...

New Features: Personalize your SMS and IVR surveys with conditions and automated contact updates

by Paola Ceriola | Apr 28, 2020 | Announcements, IVR (interactive Voice Response), SMS, Surveys, Technology

We just made SMS and IVR Surveys easier and more powerful with these two new features: You now may update contact attributes (custom fields[1]) based on your contacts’ responses to SMS questions and IVR questions. You are able to set conditions in SMS surveys...
Why SMS Drip Is NOT Your Normal SMS Campaign

Why SMS Drip Is NOT Your Normal SMS Campaign

by Christine Hortinela | Jul 17, 2019 | Announcements, SMS, Social Impact, Surveys, Technology

Have you been using engageSPARK’s all-new platform? How about launching an SMS drip campaign? If you have, you may have already noticed that we’ve added some cool new features. If not yet, then keep reading because you’re not gonna regret it – I swear! Now before we...

Supercharge Top of Mind Awareness with SMS Drip Campaign

by Christine Hortinela | Apr 16, 2019 | SMS, Social Impact, Surveys, Technology

Over the past few weeks, we’ve been campaigning about going beyond email. Making that extra step in engaging your target audience and reaching those who are hard to reach because they are not constantly online. Your goal of being on top of your contacts’ mind is now...

Mosh and firewalls: How to tunnel all mosh/ssh traffic through a proxy

by Murat Knecht | Jul 1, 2018 | Technology

Mosh, short for “mobile shell”, is a “remote terminal application”. It allows you to access any server on the command-line that you have SSH access to. In contrast to SSH though, mosh is optimized for flaky internet: The connection keeps working even if your WiFi...
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