Jun 15, 2020 | IVR (interactive Voice Response), Surveys, Technology
In the last 8 years, engageSPARK has worked with hundreds, if not thousands, of organizations in their IVR (interactive voice response) campaigns, and we’ve seen a lot of benefits to using this mode. Some advantages include (1) driving more urgency for a...
Apr 28, 2020 | Announcements, IVR (interactive Voice Response), SMS, Surveys, Technology
We just made SMS and IVR Surveys easier and more powerful with these two new features: You now may update contact attributes (custom fields[1]) based on your contacts’ responses to SMS questions and IVR questions. You are able to set conditions in SMS surveys...
Jul 17, 2019 | Announcements, SMS, Social Impact, Surveys, Technology
Have you been using engageSPARK’s all-new platform? How about launching an SMS drip campaign? If you have, you may have already noticed that we’ve added some cool new features. If not yet, then keep reading because you’re not gonna regret it – I swear! Now before we...
Apr 16, 2019 | SMS, Social Impact, Surveys, Technology
Over the past few weeks, we’ve been campaigning about going beyond email. Making that extra step in engaging your target audience and reaching those who are hard to reach because they are not constantly online. Your goal of being on top of your contacts’ mind is now...
Apr 4, 2018 | Businesses, Technology
Facebook has always been proud of its Messenger app for good reasons. Since its creation in 2011, Facebook Messenger has gained approximately 800 million users worldwide. 94% of Filipino instant messaging users use Facebook Messenger as it is a convenient option for...
