by Murat Knecht | Mar 10, 2020 | Uncategorized
As the COVID-19 Coronavirus disease continues to affect us, it’s important to remind ourselves what we can do for prevention and in case we get sick. To help you with this, we assembled the WHO (World Health Organization) advice for the public about COVID-19...
by Murat Knecht | Mar 5, 2020 | Open
How do you get a “remote team“? And what does “remote” mean anyway? Is it different timezones, geographic distribution? Must there be at least one digital nomad sitting at the beach at any given time? Is it that standups happen with Zoom? Or maybe you have to get rid...
by Murat Knecht | Feb 20, 2020 | Voice
If you’re doing Voice IVR Surveys and you’re response rates aren’t where they are supposed to be, this article is for you. This time we’ll talk about call retries: why we consider them part of the best practices for IVR Surveys and how they can...
by Murat Knecht | Feb 13, 2020 | Open
We just threw away a regular meeting. And no one is missing it (yet). How on Earth did we do a meeting that apparently no one needed? Don’t worry—all went according to plan. Here is why. Our meetings, before We’re a remote team, but we’re not fully...
by Murat Knecht | Feb 12, 2020 | Open
We at engageSPARK have an unlimited vacation policy. It sounds good, right? Or … too good to be true? Unlimited vacation isn’t without controversy. Today we’re fixing one of the issues for us, and I’ll explain our thinking behind it. Problems with...
by Murat Knecht | Jan 20, 2020 | Open
Bad Office Habits can creep into remote teams just fine. A proud and happy remote worker, I didn’t realize this until I read on reddit a couple of days ago that Slack is “asynchronish”. That’s to say asynchronous … but not quite. That got me thinking....
by Murat Knecht | Jan 1, 2020 | Uncategorized
Last month our remote team met in the Philippines. Time went by in a snap: board games, surfing, snorkeling to the backdrop of volcanoes and, yes, working. The best thing: Hatem met other team members for the first time, and vice versa. As usual some things went well...
by Chenzi | Dec 18, 2019 | SMS Marketing
Christmas is around the corner and with it the last and biggest sales spike of the year. That is, if you play your cards right. It’s all about marketing, about attention—and one of the best ways to garner attention is SMS marketing. Why is that so? For a...
by Chenzi | Dec 16, 2019 | Open
As remote work becomes more and more normal, I’m always curious how other people are dealing with it, what they get out of it, with different jobs, in different industries and personal situations. It’s not just idle curiosity: other perspectives are one...
by Murat Knecht | Nov 23, 2019 | ICT, SMS Marketing
We’ve seen one simple mistake ruin SMS surveys again and again. It happens only with text messages, but if you plan a text survey, we’d love to help you avoid this mistake and improve your response rate. Let’s use a mobile operator in the Philippines...
