by Anne Clark | Mar 14, 2018 | Technology
Recruitment automation is a trend that isn’t going away anytime soon. It has become a necessity, especially for organizations that do volume hiring. As the market grows tighter and more competitive, it has become more difficult for recruiters to find top talents. As...
by Christine Hortinela | Feb 27, 2018 | Engineering, Technology
What’s the biggest challenge a cat (moonlighting as a QA engineer) faces in a startup? Is it finding bugs? Hell no! Can you guess what it is? (drum rolls please…) It’s JUGGLING BALLS! When you’re but a cat who’s trying to juggle many...
by Murat Knecht | Feb 19, 2018 | Engineering
tl;dr If you run Freeswitch in Docker and need to forward a RTP port range, you’ll run into problems. You can try using the iptable solution explained here. (Exactly the kind of manual setup mess that container deployment is there to solve.) How do you forward a...
by Murat Knecht | Feb 11, 2018 | Open
Last week the tech team started a new activity: Thankful Thursday. Every Thursday we make a conscious effort to thank each other. Being a remote team, I think it will help us grow, as persons and as a team. Here’s why: You become more aware of just how helpful...
by Murat Knecht | Jan 12, 2018 | Engineering, Open, Technology, Uncategorized
We’ve an exciting new year ahead for engageSPARK, but also the tech community in Cebu. I thought it’s a good time to look back at how 2017 worked out for our tech community efforts, and what we can do better going forward. 2017 was a peculiar year, which...
by Christine Hortinela | Oct 6, 2017 | SMS Marketing
Email is one of the most basic online communication tool that most companies use to reach out to employees and customers across the globe with over 3.7 billion email users. However, according to 2016’s statistics on internet users, only 40% of the world’s population...
by Christine Hortinela | Aug 3, 2017 | SMS Marketing, Voice
Ever wonder what the groups dropdown in your reports summary page does? I remember there was a time when someone asked me about why it’s there. Every button, dropdown, tab, column, and toggle on the engageSPARK platform certainly has its function and the groups...
by Christine Hortinela | Jul 26, 2017 | SMS Marketing
At engageSPARK we are often asked for advice on how to write effective messages for SMS marketing, which prompted us to write this article about using SMS templates for marketing. While SMS marketing benefits from a very high opening rate (much higher than Email...
by Christine Hortinela | May 22, 2017 | Mobile phones, Uncategorized, Voice
At engageSPARK we’re often asked the question: which is more effective – IVR or SMS? So we decided to write an article comparing the benefits of IVR (or automated phone calls) versus SMS campaigns. IVR (interactive voice response) is a technology that allows you to...
by Murat Knecht | May 21, 2017 | Engineering, Open
How do you balance speed of delivery and quality in your software development process? Add elimination of waste to the mix and you’ll never get bored. To find the right balance is about asking the right questions, asking them often, and experimenting. Inspired...
