How Remote Work Helps Me as A Single Mother
As remote work becomes more and more normal, I’m always curious how other people are dealing with it, what they get out of it, with different jobs, in different industries and personal situations. It’s not just idle curiosity: other perspectives are one...For Great SMS Survey Responses, Ask Better Questions—with Examples
We’ve seen one simple mistake ruin SMS surveys again and again. It happens only with text messages, but if you plan a text survey, we’d love to help you avoid this mistake and improve your response rate. Let’s use a mobile operator in the Philippines...Email and SMS Onboarding Series: Keeping New Users Engaged
What’s an onboarding series and when do you need it? It all starts with a problem: You recognize that convincing a lead to purchase your product or sign up for your app is a huge feat—but it doesn’t guarantee victory in the long run. If you think your job is...As a Remote Team we Play Board Games at Standup: Here is why
Once a week our remote dev team plays a board game—Carcassonne to be specific. We’ve been doing this instead of the usual standup for a few months now—and it’s been super fun. Where did that come from? It’s no secret that, if you work in a remote...
Make the Most Impact with Interactive Voice Response (IVR) in Developing Countries
Do you have that nagging feeling of wanting to make a difference in the world and in people’s lives? Are you part of an organization whose goal is to make the world a better place? Do you want to educate the less fortunate? More importantly, do you want to know how...
Location Independence Creates Friction and That’s Good for a Remote Team
Remote work usually means you are location independent. Yes: you are free to work from anywhere! Unfortunately it’s not all mojitos and sunset at the beach. Did you know palm trees often don’t feature Wifi? And as they say: with freedom comes...How I Interview Remote Devs on the First Call (Remote Hiring Series)
I admit I have a love/hate relationship with the first calls in an interview. They’re intense.The sheer amount of them makes them extremely exhausting.They’re also super fun.And they matter a lot.And because they matter, I think we should try to do them...Your Answers aren’t Good Enough, Ask Questions! (Remote Hiring Series)
You’re interviewing for a remote dev position? Awesome, here’s a tip: spend less time replying to questions and ask them instead.Why’s that? Not because I want to hear myself talk. But because your questions—what you ask and that you ask them—are a...