For Great SMS Survey Responses, Ask Better Questions—with Examples
We’ve seen one simple mistake ruin SMS surveys again and again. It happens only with text messages, but if you plan a text survey, we’d love to help you avoid this mistake and improve your response rate. Let’s use a mobile operator in the Philippines...Email and SMS Onboarding Series: Keeping New Users Engaged
What’s an onboarding series and when do you need it? It all starts with a problem: You recognize that convincing a lead to purchase your product or sign up for your app is a huge feat—but it doesn’t guarantee victory in the long run. If you think your job is...As a Remote Team we Play Board Games at Standup: Here is why
Once a week our remote dev team plays a board game—Carcassonne to be specific. We’ve been doing this instead of the usual standup for a few months now—and it’s been super fun. Where did that come from? It’s no secret that, if you work in a remote...
Make the Most Impact with Interactive Voice Response (IVR) in Developing Countries
Do you have that nagging feeling of wanting to make a difference in the world and in people’s lives? Are you part of an organization whose goal is to make the world a better place? Do you want to educate the less fortunate? More importantly, do you want to know how...
Location Independence Creates Friction and That’s Good for a Remote Team
Remote work usually means you are location independent. Yes: you are free to work from anywhere! Unfortunately it’s not all mojitos and sunset at the beach. Did you know palm trees often don’t feature Wifi? And as they say: with freedom comes...How I Interview Remote Devs on the First Call (Remote Hiring Series)
I admit I have a love/hate relationship with the first calls in an interview. They’re intense.The sheer amount of them makes them extremely exhausting.They’re also super fun.And they matter a lot.And because they matter, I think we should try to do them...Your Answers aren’t Good Enough, Ask Questions! (Remote Hiring Series)
You’re interviewing for a remote dev position? Awesome, here’s a tip: spend less time replying to questions and ask them instead.Why’s that? Not because I want to hear myself talk. But because your questions—what you ask and that you ask them—are a...