Jun 27, 2022 | IVR (interactive Voice Response), Market Research, SMS, Surveys
With social media all the buzz traditional mobile technology doesn’t always get the limelight, particularly in high-income, highly industrialized countries. Yes, you can and should consider chat bots built with WhatsApp and other chat technologies—that’s...
Jun 4, 2022 | CATI, Surveys, Technology
MEET OUR CATI FEATURE Research is a crucial aspect in which a business may obtain the necessary data to make informed decisions. Many research models on the market have made data gathering significantly more accessible and more effective. With the advent of...
May 20, 2022 | CATI, Surveys, Technology
MEET OUR CATI FEATURE If you are looking for a new and efficient way to conduct market research, you should consider computer-assisted telephone interviewing (CATI). CATI is a survey methodology growing in popularity in recent years due to its many benefits. It allows...
May 14, 2022 | CATI, Surveys, Technology
MEET OUR CATI FEATURE Over many years, market research has advanced in gathering client feedback. Traditional methods of obtaining consumer feedback are being replaced with innovative strategies to enable researchers to more quickly collect customer insight and...
Mar 30, 2022 | engageSPARK Platform, Newsletter, WhatsApp
Other than sending text-based WhatsApp messages, voice clips, and images – you can now send videos to your program participants over WhatsApp using the engageSPARK platform. Be sure to read below how you can leverage this in your WhatsApp Survey campaigns....
Mar 1, 2022 | CATI, Newsletter, Surveys
We unveiled an exciting new feature in December which I think you will love. This feature allows you to send calls, texts, and surveys in multiple languages. In January, we introduced the CATI survey (Computer-assisted telephone interviewing) in the engageSPARK...
Dec 9, 2021 | Airtime Top-Ups, Blasts, Newsletter, Surveys
You can now call your contacts live on the engageSPARK platform. The engageSPARK team proudly introduces this new feature that opens up yet another way for you to do surveys and gather feedback on the field. If that’s not enough to get you excited, we are bringing...
Oct 25, 2021 | Announcements, Social Impact
Technology gives us the tools we need to reach those who are left behind without internet access—that’s what our CEO Avner Mizrahi will speak about at this year’s NetHope Anniversary Summit. If you’re attending we’d be happy to welcome you at our session—for the...
Oct 22, 2021 | Announcements, engageSPARK Platform, Newsletter, Surveys
Are you currently running SMS surveys or Voice IVR surveys on the engageSPARK platform? Or interested in creating one soon? Great news! Our September issue covers SMS surveys and Voice IVR surveys. Read below how one of our customers used engageSPARK’s Voice IVR...