Research on Humanitarian WhatsApp Surveys: An Overview of Papers and Reports
Research on Humanitarian WhatsApp Surveys: An Overview of Papers and Reports We all know WhatsApp as an easy-to-use chat app. But did you know that WhatsApp also plays an increasing role in research and humanitarian projects? For a couple of years now, universities...6 Examples How Humanitarian AI Increases Impact Around the World
6 Examples How Humanitarian AI Increases Impact Around the World As the ChatGPT news makes the round, articles pop up discussing what role similar AI tools can play in the humanitarian sector. However, while ChatGPT might be the new shiny tool that made the news,...
How engageSPARK Helps You with USAID’s Accountability and Feedback Plans (AFPs)
How do you make sure that your intervention actually benefits the constituents you’re trying to serve? How do you make sure that it has maximum impact? These and related questions usually have one answer: M&E—Monitoring and evaluation. Recently, USAID—that...
5 Benefits of Using Interactive Voice Response Phone Surveys
If you manage a call center, you know that achieving success is about maintaining a delicate balance. On the one hand, you want to ensure that your team works efficiently with as many clients as possible. On the other hand, you must provide exceptional customer...
17 Business Tools Every Business Needs in 2022
Businesses have begun to embrace allowing their employees to work remotely since it has become the new normal. Although companies are gradually becoming more comfortable employing hybrid and remote teams, one obstacle remains. Unfortunately, not all business...
Why We Should All Practice Social Digital Responsibility
The digital age is here to stay and has no plans to fade away. It brings a change to how individuals conduct business. Digital technologies are being used by businesses more and more to interact with customers, build relationships, and widen their audience. However,...
New Marketing Trends That Impact Market Research Strategies in Emerging Markets
How can businesses improve their products and services to more efficiently meet customer needs? The solution is always to get to know and understand your target market. Conducting market research is key to any successful business strategy. Good research gives key...
How to Develop a Monitoring and Evaluation Framework that Works for your Organization
A monitoring and evaluation framework is critical for any organization, whether for-profit or nonprofit. It helps to ensure that the work is effective and efficient and that everyone involved in the business understands their role in achieving its goals. But...