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Ten Tips for COVID-19 Data Collection via Mobile Phone Surveys (SMS and IVR)

by Paola Ceriola | Apr 30, 2020 | IVR (interactive Voice Response), SMS, Social Impact, Surveys

Data is of utmost importance in facilitating sound decision-making and resource allocation, especially during a time of crisis such as COVID-19. But with social distancing measures, researchers are finding it hard to collect data in areas where internet and...

New Features: Personalize your SMS and IVR surveys with conditions and automated contact updates

by Paola Ceriola | Apr 28, 2020 | Announcements, IVR (interactive Voice Response), SMS, Surveys, Technology

We just made SMS and IVR Surveys easier and more powerful with these two new features: You now may update contact attributes (custom fields[1]) based on your contacts’ responses to SMS questions and IVR questions. You are able to set conditions in SMS surveys...

COVID-19 Coronavirus: SMS Template Message Series with WHO Health Advice

by Murat Knecht | Mar 10, 2020 | Blasts, Humanitarian Agencies, SMS, Social Impact

As the COVID-19 Coronavirus disease continues to affect us, it’s important to remind ourselves what we can do for prevention and in case we get sick. To help you with this, we assembled the WHO (World Health Organization) advice for the public about COVID-19...

COVID-19 Coronavirus: SMS Blast Template with WHO Health Advice

by Murat Knecht | Mar 10, 2020 | Blasts, SMS, Social Impact

As the COVID-19 Coronavirus disease continues to affect us, it’s important to remind ourselves what we can do for prevention and in case we get sick. To help you with this, we assembled the WHO (World Health Organization) advice for the public about COVID-19...

9 Tips to Boost Your Christmas Sales with SMS Marketing

by Chenzi | Dec 18, 2019 | Businesses, SMS

Christmas is around the corner and with it the last and biggest sales spike of the year. That is, if you play your cards right. It’s all about marketing, about attention—and one of the best ways to garner attention is SMS marketing. Why is that so? For a...

For Great SMS Survey Responses, Ask Better Questions—with Examples

by Murat Knecht | Nov 23, 2019 | SMS, Surveys

We’ve seen one simple mistake ruin SMS surveys again and again. It happens only with text messages, but if you plan a text survey, we’d love to help you avoid this mistake and improve your response rate. Let’s use a mobile operator in the Philippines...
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