Apr 28, 2020 | Announcements, IVR (interactive Voice Response), SMS, Surveys, Technology
We just made SMS and IVR Surveys easier and more powerful with these two new features: You now may update contact attributes (custom fields[1]) based on your contacts’ responses to SMS questions and IVR questions. You are able to set conditions in SMS surveys...
Mar 10, 2020 | Blasts, Humanitarian Agencies, SMS, Social Impact
As the COVID-19 Coronavirus disease continues to affect us, it’s important to remind ourselves what we can do for prevention and in case we get sick. To help you with this, we assembled the WHO (World Health Organization) advice for the public about COVID-19...
Mar 10, 2020 | Blasts, SMS, Social Impact
As the COVID-19 Coronavirus disease continues to affect us, it’s important to remind ourselves what we can do for prevention and in case we get sick. To help you with this, we assembled the WHO (World Health Organization) advice for the public about COVID-19...
Dec 18, 2019 | Businesses, SMS
Christmas is around the corner and with it the last and biggest sales spike of the year. That is, if you play your cards right. It’s all about marketing, about attention—and one of the best ways to garner attention is SMS marketing. Why is that so? For a...
Nov 23, 2019 | SMS, Surveys
We’ve seen one simple mistake ruin SMS surveys again and again. It happens only with text messages, but if you plan a text survey, we’d love to help you avoid this mistake and improve your response rate. Let’s use a mobile operator in the Philippines...
Nov 8, 2019 | SMS, Surveys
What’s an onboarding series and when do you need it? It all starts with a problem: You recognize that convincing a lead to purchase your product or sign up for your app is a huge feat—but it doesn’t guarantee victory in the long run. If you think your job is...
