With social media all the buzz traditional mobile technology doesn’t always get the limelight, particularly in high-income, highly industrialized countries. Yes, you can and should consider chat bots built with WhatsApp and other chat technologies—that’s...
Over many years, market research has advanced in gathering client feedback. Traditional methods of obtaining consumer feedback are being replaced with innovative strategies to enable researchers to more quickly collect customer insight and minimize the process for...
Technology gives us the tools we need to reach those who are left behind without internet access—that’s what our CEO Avner Mizrahi will speak about at this year’s NetHope Anniversary Summit. If you’re attending we’d be happy to welcome you at our session—for the...
SMS Surveys are a great way to get feedback from customers, gather data from citizens, or run M&E follow-ups in collaboration with beneficiaries. Because text messaging surveys are such an important tool to businesses and NGO’s alike we’ve put together...
When the International Organization for Migration wanted to survey migrants in Senegal, they faced a huge obstacle: How do you survey people who are illiterate or struggle to read & write? When you do on-site interviews this is not an issue: the interviewer simply...
