Jul 11, 2025 | Uncategorized
Why can’t NGOs use a run-of-the-mill AI chatbot? Are requirements for humanitarian organizations really so different that a customer support chatbot built for companies doesn’t do the trick? Well, yes—and we’ll give you five reasons why. This blog...
Jun 22, 2025 | Chatbots, Humanitarian AI, WhatsApp
What makes WhatsApp chatbots special? How can WhatsApp help to make your chatbot more accessible? And what limitations does WhatsApp bring? That’s what we will discuss in this first part of our blog series “Chatbots for LMICs”, where we explore how NGOs and other...
Jun 22, 2025 | Chatbots, Humanitarian AI, Social Impact, Technology
In this blog series, we’ll dive into the world of chatbots—how to build them, how to make them work well, and how to tackle the common challenges that come up along the way. While many companies focus on creating the perfect customer service chatbot, we at engageSPARK...
Jun 19, 2023 | Humanitarian AI, Technology
Everyone and their dog is talking about ChatGPT. How it can take the bar exam. How it’s a great personal assistant. How it writes you social media posts in a heartbeat. Of course… it can get you into hot water just as quickly. And it might just invent half the...
