May 16, 2024 | Airtime Top-Ups, Announcements, engageSPARK Platform, Humanitarian AI, IVR (interactive Voice Response), Newsletter, Surveys, Technology, WhatsApp
Welcome back to engageSPARK’s Sparking Interest, where we dive deep into the latest stories, insights, and innovations that matter to your communication projects. Did you receive this article from someone else? We invite you to subscribe today to receive updates on...
May 16, 2024 | Announcements, engageSPARK Platform, IVR (interactive Voice Response), Newsletter, SMS, Surveys, Technology, WhatsApp
Welcome back to engageSPARK’s Sparking Interest, where we dive deep into the latest stories, insights, and innovations that matter to your communication projects. Did you receive this article from someone else? We invite you to subscribe today to receive updates on...
May 16, 2024 | Announcements, IVR (interactive Voice Response), Newsletter, SMS, Surveys, Technology, WhatsApp
Our newsletter is back! It’s been a long time since we sent out a newsletter. We’ve fallen behind on updating you about relevant customer stories and the many new exciting features we frequently build into the platform. We want to change that. Welcome again to...
May 24, 2023 | engageSPARK Platform, IVR (interactive Voice Response), SMS, Surveys
Voicemail Detection The Voicemail problem Voicemails or answering machines started in the 70s and a lot of people still use them these days. Its purpose remained the same – it is to let a machine answer incoming calls when the recipient cannot answer it or in...
Oct 12, 2022 | Businesses, Market Research, Social Impact, Surveys
Market research is critically important for businesses. It can help determine whether a product and service will be successful and may even determine the distinction between success and failure in business. The current market is always changing, and with events such...
Aug 27, 2022 | Monitoring and Evaluation, Social Impact, Surveys, Technology
An impact evaluation details an intervention’s intended and unanticipated effects, excellent, adverse, and direct and indirect effects. An impact evaluation must determine the causal attribution—the reason for the observed changes. An impact evaluation is more...
