by Sunny Yang | Oct 16, 2013 | Businesses, Market Research, Monitoring and Evaluation
Usability testing refers to a technique used in user-centered interaction design to evaluate a product by testing it on users. Usability testing is a central part of the design process to help improve and launch a product (website, service or physical product) that is...
by Sunny Yang | Jul 10, 2013 | Humanitarian Agencies, Social Impact
Considering the needs of different types of users is an integral part of any successful design process, regardless of who exactly your end user is: non-profits, for-profits, schools, government agencies, or community service programs. All products need a basic...
by Sunny Yang | Jun 5, 2013 | Social Impact
Women Deliver 2013 ended last week in Kuala Lumpur and key takeaways from the conference are beginning to appear on Twitter. For those unfamiliar with Women Deliver, it is a “global advocacy organization bringing together voices from around the world to call for...
by Sunny Yang | May 9, 2013 | Announcements, Humanitarian Agencies, Social Impact
“You are not the user.” This is the first lesson a designer is taught in school when learning how to design a product whether it is a toothbrush, a flight navigation system or a simple website. To design an easy-to-use product, a designer must be a user...
by Sunny Yang | Apr 24, 2013 | Humanitarian Agencies, Social Impact
Last week, I read an interesting blog post from Linda Raftree about an NYC and London Technology Salon session on how mobile phones are improving the reach and impact of women empowerment initiatives. In the Tech Salon, they quote a GSMA estimate that mobile...
