The Ultimate Usability Testing Guide

Usability testing refers to a technique used in user-centered interaction design to evaluate a product by testing it on users. Usability testing is a central part of the design process to help improve and launch a product (website, service or physical product) that is...

Women Deliver: Increasing Service Delivery via Mobile

Women Deliver 2013 ended last week in Kuala Lumpur and key takeaways from the conference are beginning to appear on Twitter. For those unfamiliar with Women Deliver, it is a “global advocacy organization bringing together voices from around the world to call for...

Design for International Development

“You are not the user.” This is the first lesson a designer is taught in school when learning how to design a product whether it is a toothbrush, a flight navigation system or a simple website. To design an easy-to-use product, a designer must be a user...

Women Empowerment and the Mobile Phone

Last week, I read an interesting blog post from Linda Raftree about an NYC and London Technology Salon session on how mobile phones are improving the reach and impact of women empowerment initiatives. In the Tech Salon, they quote a GSMA estimate that mobile...