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WhatsApp Surveys Support

Overview

  • WhatsApp Surveys product overview
  • How WhatsApp works (prices, phone numbers, …)
  • How do WhatsApp Surveys look like on the phone?

Platform how-tos

  • How to connect your Facebook Business Portfolio with engageSPARK to use WhatsApp Business API
  • How to send Messages and Surveys via WhatsApp
  • How to configure rules & actions for incoming WhatsApp messages
  • How to use AI for better answer recognition

Designing WhatsApp Surveys & Best Practices

  • How to get consent for WhatsApp surveys
  • Limits & restrictions

Troubleshooting

  • Why your WhatsApp messages don’t get delivered – and how to fix it
  • More about WhatsApp Delivery receipts & statuses

WhatsApp for humanitarian work

  • Overview of research papers using WhatsApp for outreach or surveys
  • WhatsApp for surveying illiterate populations?
  • Chatapps are revolutionizing how NGOs do surveys
  •  

Support Help Topics

→ WhatsApp Surveys

→ Airtime Top-ups

→ Subscription Plans

→ Contacts Management

→ Campaigns

→ Reports and Analytics

→ Actions and Phone Numbers

→ API Integrations

→ Other App Integrations

→ Account Protection and Privacy

→ General FAQs

→ SMS Messages and SMS Surveys

→ Voice Calls and Voice IVR Surveys

→ Account Billing

→ Account Settings

 

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