Password Reset

Question:

I forgot my password. How can I get a new one?

Answer:

To reset password, click on the Forgot Password link in the Login window (top right corner of the website) or go directly to this page: Password Reset Link »

Provide your email address to receive an e-mail with instructions on how to get a new password.

In case you don’t see the reset password message in your primary inbox, it might be found in your junk/spam folder or in filtered email categories.

  • If you need help changing your password when logged into your account, see How do I change my password?
  • If your account is locked because of too many failed login attempts, please wait for 20 minutes to access your account.

To change your password successfully, please comply with the following requirements:

  1.  Password must be at least 8 characters
  2.  It must include both upper and lower case characters
  3.  Include at least one number

 

Have questions or need a little extra help? Get in touch via live chat or drop us a message here: