Password Reset

Question:

I forgot my password. How can I get a new one?

Answer:

Follow these steps:

1. On the log-in page, click the “Did you forget your password?” link.

forget-password-engageSPARK

 

 

 

 

 

 

 

2. Enter your email address on the next page and hit Reset Password button to set-up a new password. You will then get an email from engageSPARK to the email address you specified with instructions on how to reset your password.

forget-password-engageSPARK

3. The email contains a URL that will direct you to a new page where you can reset your password. Your new password should be:

At least 8 characters long
With upper case and lower case characters
Contains at least 1 number/digit
Contains at least 1 special character (!%&@#$^*?_~,)

forget-password-engageSPARK 

 

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