Airtime Transfer or Phone Credit Top-up
Question:
Do you have airtime transfer so we can top-up respondent’s phone credits for completing the survey?
Answer:
Yes, we offer airtime transfer service which is available on selected countries. The end-users can use the airtime or phone credits to access SMS, voice calls, mobile data, and other services offered by their mobile operator.
We can set this up in your account so that people who replied will automatically receive phone credits to serve as an incentive for answering your survey questions. The cost will be deducted from your account balance. Compensating the airtime cost for replying to the survey or poll will likely increase the response rates.
To verify if airtime transfer is available in your program country, you can check our Airtime Global Pricing page. Alternatively, you can send us an email here: HelpTeam@engageSPARK.com.
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