by Murat Knecht | Sep 3, 2020 | Humanitarian Agencies, IVR (interactive Voice Response), Social Impact, Surveys
Text can’t replace the human voice. Not really. That’s one of the lessons a lot of people have had to learn the past six months while working from home. This is true for office work—but it’s also true for NGO surveys and any kind of social intervention. Two ways to...
by Sunny Yang | Dec 4, 2013 | SMS, Social Impact, Technology
At engageSPARK, we are strong proponents of using Voice for Mobile and ICT Development projects, so it’s great to see large organizations such as the GSMA putting their support behind Voice as a mobile development service method. GSMA focuses on voice in its article,...
by Avner Mizrahi | Oct 31, 2013 | Businesses, engageSPARK Platform, Market Research, Technology
Building engageSPARK has involved a great deal of research about various subjects. One area that we’ve spent a lot of time analyzing is how to send and receive SMS messages and voice calls throughout the world. We believe that the self-service mobile automation...
