Survey billions of offline customers effectively

Leverage engageSPARK to send Voice or SMS Text Surveys

  • Send questions using SMS Text or Voice Calls
  • Recipients answer by pressing a number on their phone or speaking into their phone
  • Ask customers for feedback or ratings and gather sales information
  • Use airtime top-ups to reward and incentivize

Voice Surveys (IVR)

Send automated Voice surveys to anyone, anywhere and measure the results

  • Drive high response rates (40-75%)
  • Get responses from anyone, regardless of education
  • Free for participants
  • Low cost per interaction, since you only pay for answered calls
  • Generate reports and in-depth analysis of the response

SMS Text Message Surveys

Survey participants with SMS and get results instantly 

  • Easy & quick to set up
  • Higher viewing rates than email surveys
  • Convenient for customers, since they always carry their phone
  • Launch when you want to
  • No IT skills necessary

Launch Surveys in minutes with engageSPARK

  • Use 3-step wizards to create surveys rapidly and easily
  • No tech skills required
  • Send your survey immediately, or schedule in advance

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