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Here’s an underrated feature that works wonders for your IVR campaign

by Paola Ceriola | Jun 15, 2020 | Design, Social Enterprise, Technology

In the last 8 years, engageSPARK has worked with hundreds, if not thousands, of organizations in their IVR (interactive voice response) campaigns, and we’ve seen a lot of benefits to using this mode. Some advantages include (1) driving more urgency for a...

New Features: Personalize your SMS and IVR surveys with conditions and automated contact updates

by Paola Ceriola | Apr 28, 2020 | Announcements, Mobile phones, Social Enterprise, Technology, Voice

We just made SMS and IVR Surveys easier and more powerful with these two new features: You now may update contact attributes (custom fields[1]) based on your contacts’ responses to SMS questions and IVR questions. You are able to set conditions in SMS surveys...
Make the Most Impact with Interactive Voice Response (IVR) in Developing Countries

Make the Most Impact with Interactive Voice Response (IVR) in Developing Countries

by Christine Hortinela | Oct 2, 2019 | Mobile phones, SMS Marketing, Social Enterprise, Technology, Voice

Do you have that nagging feeling of wanting to make a difference in the world and in people’s lives? Are you part of an organization whose goal is to make the world a better place? Do you want to educate the less fortunate? More importantly, do you want to know how...
Why SMS Drip Is NOT Your Normal SMS Campaign

Why SMS Drip Is NOT Your Normal SMS Campaign

by Christine Hortinela | Jul 17, 2019 | Announcements, Mobile phones, SMS Marketing, Social Enterprise, Technology, Voice

Have you been using engageSPARK’s all-new platform? How about launching an SMS drip campaign? If you have, you may have already noticed that we’ve added some cool new features. If not yet, then keep reading because you’re not gonna regret it – I swear! Now before we...

9 Social Enterprise Controversies You Should Have an Opinion On

by Lisa Kalenkiewicz | Sep 10, 2014 | Social Enterprise, Technology

In late August, brilliant minds and passionate hearts from around the globe gathered in Cebu, Philippines for the second annual “Geeks on a Beach” conference. engageSPARK founder and CEO, Ravi Agarwal, hosted a panel on social enterprises. Instead of the standard...

3 Fun Ways that Tech Meets Social Good

by Lisa Kalenkiewicz | Aug 7, 2014 | Social Enterprise, Technology

When I discuss my career goals with people and talk about the things I’m interested in – namely, technology and social justice – the typical response I get is: “So you want to work for an NGO/Non-Profit?” I am a huge fan of numerous non-profits (in fact, engageSPARK...
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