Start Having One-on-One Conversation with Your Contacts
At engageSPARK, we work with multiple different organizations and businesses in many of their projects. Some of them want to do complicated campaigns while others just want simple and straightforward messaging. The engageSPARK platform offers a variety of very...Is Voice (IVR) better than SMS for Data Collection? Unilever Indonesia Would Say So!
Should you collect data from hard-to-reach populations using Voice (IVR) or SMS? If you’re not sure, you’re not alone: Unilever recently faced the same question in Indonesia. After sending around 26,000 SMS and IVR messages and questions to about 4,000...New Features: Personalize your SMS and IVR surveys with conditions and automated contact updates
We just made SMS and IVR Surveys easier and more powerful with these two new features: You now may update contact attributes (custom fields[1]) based on your contacts’ responses to SMS questions and IVR questions. You are able to set conditions in SMS surveys...
Make the Most Impact with Interactive Voice Response (IVR) in Developing Countries
Do you have that nagging feeling of wanting to make a difference in the world and in people’s lives? Are you part of an organization whose goal is to make the world a better place? Do you want to educate the less fortunate? More importantly, do you want to know how...