by Murat Knecht | Jul 28, 2021 | Mobile phones, Social Enterprise, Technology, Voice
When the International Organization for Migration wanted to survey migrants in Senegal, they faced a huge obstacle: How do you survey people who are illiterate or struggle to read & write? When you do on-site interviews this is not an issue: the interviewer simply...
by Christine Hortinela | Jul 8, 2021 | Announcements, Mobile phones, SMS Marketing, Social Enterprise
At engageSPARK, we work with multiple different organizations and businesses in many of their projects. Some of them want to do complicated campaigns while others just want simple and straightforward messaging. The engageSPARK platform offers a variety of very...
by Murat Knecht | May 6, 2021 | ICT, Mobile phones, Social Enterprise, Voice
Should you collect data from hard-to-reach populations using Voice (IVR) or SMS? If you’re not sure, you’re not alone: Unilever recently faced the same question in Indonesia. After sending around 26,000 SMS and IVR messages and questions to about 4,000...
by Paola Ceriola | Apr 28, 2020 | Announcements, Mobile phones, Social Enterprise, Technology, Voice
We just made SMS and IVR Surveys easier and more powerful with these two new features: You now may update contact attributes (custom fields[1]) based on your contacts’ responses to SMS questions and IVR questions. You are able to set conditions in SMS surveys...
by Christine Hortinela | Oct 2, 2019 | Mobile phones, SMS Marketing, Social Enterprise, Technology, Voice
Do you have that nagging feeling of wanting to make a difference in the world and in people’s lives? Are you part of an organization whose goal is to make the world a better place? Do you want to educate the less fortunate? More importantly, do you want to know how...
by Christine Hortinela | Jul 17, 2019 | Announcements, Mobile phones, SMS Marketing, Social Enterprise, Technology, Voice
Have you been using engageSPARK’s all-new platform? How about launching an SMS drip campaign? If you have, you may have already noticed that we’ve added some cool new features. If not yet, then keep reading because you’re not gonna regret it – I swear! Now before we...
