by Christine Hortinela | Aug 12, 2021 | Announcements, Design, engageSPARK Platform, Technology
It’s no secret that the engageSPARK platform is built for non-techies to easily launch campaigns in minutes. That’s why when we add new features, we always consider: How can we make your life a little bit easier when using the platform? With that in mind, we decided...
by Erika Hernandez | Jul 21, 2021 | Design, Technology
Adding contacts is simple enough on the engageSPARK platform. All you have to do is go into the Contacts page and upload your Excel or CSV file with the “upload contacts” button or simply add contacts one by one using the “add contact” button. But what happens when...
by Paola Ceriola | Jun 15, 2020 | Design, Social Enterprise, Technology
In the last 8 years, engageSPARK has worked with hundreds, if not thousands, of organizations in their IVR (interactive voice response) campaigns, and we’ve seen a lot of benefits to using this mode. Some advantages include (1) driving more urgency for a...
by Sahiba Minhas | Dec 11, 2013 | Design, ICT, Mobile phones, Technology
I recently read about D-Tree’s case study in Malawi on using mobile-based decision trees for Community Case Management (CCM) at the ict4chw google group mailing list, ICT for Community Health Workers. I was impressed by how organisations like D-Tree are using as...
by engageSPARK | Oct 23, 2013 | Design
Two weeks ago, our Lead Designer Sunny Yang gave a presentation on user experience design (UX design) techniques and principles to a sold-out crowd in Cebu City, Philippines. TechTalks.ph, a Cebu-based organization that is an “independent community of business,...
by Sunny Yang | Oct 16, 2013 | Design
Usability testing refers to a technique used in user-centered interaction design to evaluate a product by testing it on users. Usability testing is a central part of the design process to help improve and launch a product (website, service or physical product) that is...
