Paola Ceriola, Author at SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries /blog/author/paola/ Survey & message hard-to-reach populations – at scale Tue, 20 Jun 2023 00:04:03 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.1 /wp-content/uploads/2017/03/engagespark_logo_small.png Paola Ceriola, Author at SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries /blog/author/paola/ 32 32 Here’s an underrated feature that works wonders for your IVR campaign /blog/call-time-windows-ivr-campaign-solution/ Mon, 15 Jun 2020 10:52:52 +0000 /?p=37972 In the last 8 years, engageSPARK has worked with hundreds, if not thousands, of organizations in their IVR (interactive voice response) campaigns, and we’ve seen a lot of benefits to using this mode. Some advantages include (1) driving more urgency for a response from your end–users (message recipients) and (2) allowing anyone, regardless of educational attainment, to respond to surveys and questions.   But the biggest […]

The post Here’s an underrated feature that works wonders for your IVR campaign appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]> Ten Tips for COVID-19 Data Collection via Mobile Phone Surveys (SMS and IVR) /blog/ten-tips-for-covid-19-data-collection-via-mobile-phone-surveys-sms-and-ivr/ Thu, 30 Apr 2020 11:26:55 +0000 /?p=37858 The post Ten Tips for COVID-19 Data Collection via Mobile Phone Surveys (SMS and IVR) appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]> New Features: Personalize your SMS and IVR surveys with conditions and automated contact updates /blog/sms-and-ivr-surveys-made-easier/ Tue, 28 Apr 2020 03:14:24 +0000 /?p=37687 We just made SMS and IVR Surveys easier and more powerful with these two new features: You now may update contact attributes (custom fields[1]) based on your contacts’ responses to SMS questions and IVR questions. You are able to set conditions in SMS surveys and IVR Surveys. These two new features allow you to send […]

The post New Features: Personalize your SMS and IVR surveys with conditions and automated contact updates appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]> How organizations are using engageSPARK to fight COVID-19 /blog/how-organizations-are-using-engagespark-sms-ivr-to-fight-covid-19-coronavirus/ Wed, 08 Apr 2020 18:45:41 +0000 /?p=37737 The post How organizations are using engageSPARK to fight COVID-19 appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]> Lack of internet access may lead to a wider inequality gap – here’s a solution /blog/make-work-from-home-and-online-learning-more-accessible-by-sending-airtime-online/ Fri, 27 Mar 2020 06:24:45 +0000 /?p=37641 Strict home quarantine measures and community-wide lockdowns during the COVID-19 pandemic brought everyone online… or did it really? In a 2016 report, Internet Live Stats shows that internet access is not as widespread as we think it is. In the US, for example, only 88.5% of the population has access to the internet while in […]

The post Lack of internet access may lead to a wider inequality gap – here’s a solution appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]> How can mobile technology help #flattenthecurve of COVID-19? /blog/how-can-mobile-technology-help-flattenthecurve-of-covid-19/ Wed, 18 Mar 2020 10:55:44 +0000 /?p=37595 https://youtu.be/F425dzsyOHgVideo can’t be loaded because JavaScript is disabled: How to use engageSPARK for your COVID-19 campaign (https://youtu.be/F425dzsyOHg)   Amid these trying times, technology might just be the answer to #flattenthecurve of COVID-19 across the globe. What does “flattening the curve” mean? As of writing, there are 199,322 cases worldwide with 7,994 deaths and 82,759 recovered. […]

The post How can mobile technology help #flattenthecurve of COVID-19? appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

]]>